Visibility in EHS

Post written by Peter T., a Management Consultant at Ideaca. Read more on his blog: Visibility.

You might ask yourself, why the focus on Environment, Health & Safety (EHS)? Well, besides the fact that there is a lot of attention on this specific operational area, I feel the industry as a whole has created such a buzz about the benefits of an effective EHS Management System (EHSMS), that organizations are looking at implementing an EHSMS without clearly thinking about the overall value drivers for doing this.

While operationally most organizations have varying EHS needs, the following requirements are often the same: ensuring that they minimize operational risks, sustain and improve the safety record of the workplace, maintain and advance environmental management efficiency, and comply with regulatory mandates. Meeting these requirements however involves designing cohesive EHS processes, a systems integration approach, cooperation across the enterprise, the ability to consolidate information, and a supportive management team that will ensure roadblocks are eliminated or minimized. In essence, a true EHS Management System is beneficial.

However, there are significant challenges that exist when it comes to designing an effective and complete EHS solution. These core challenges are related to data and the specific industry sector. The way data is being managed, collected and utilized is an important component. A common complaint is that there is too much data and not enough information. Individuals seem to be spending more time organizing and finding data than analyzing it. In most cases data management techniques within organizations are not integrated, coming in various forms such as paper files, countless reports, and spreadsheets.

By the time data comes into the operation it is already out of date and not current. It often takes more time to reinterpret and merge current data into existing reports than to redo all the reports over again. Also, tedious ways of doing things and the lack of resources needed to truly re-engineer business processes leaves an operational gap with no big picture of organizational conditions. Departments often work in silos, data and knowledge is not shared across the organization, which leads to inconsistent EHS event handling. These business process, technology and data-specific challenges are further magnified by additional industry related conditions that usually prevent already resource drained organizations from engaging in optimization and improvement initiatives.

So with all these challenges, how do you setup an effective EHS Management System? The key is to identify the core business value drivers of the organization, and ensure that all your EHS initiatives drive to meet these values. These tangible business values can include: increase revenue, decrease costs, operational efficiencies, increase capacity, etc. Intangible value drivers however are significantly harder to prove and require a larger effort to gauge their business value.  These include: expertise, company reputation, employee morale, compliance risk, etc. It is not hard to address a tangible profitability business value.  The value gained from the purchase of a new piece of equipment that will improve operations can easily be determined. Reputation or compliance risks, however, are important non-tangible value drivers. A non-compliance incident can easily push profitability value initiatives to the bottom of the list.

By implementing an effective EHSMS, we can easily monitor and measure all intangible value drivers identified.

The Future (IS) Worker

Post written by Chris S., Project Manager at Ideaca. Read more about project management on his blog: The Outspoken Data Guy.

If the lines have not already been blurred, they will be…Over the next 10 years business and IS work will undergo a major transformation, largely driven by the Cloud and Data Analytics.

In the next 10 years, internal IS staff will act solely as advisers and managers of cloud services.

As more and more businesses embrace cloud services, IS will be called upon to act as advisers to ensure that these services are managed as efficiently as possible. As a consequence, this will push IS Governance further into the limelight. For years IS has had the notion of charge-back to the business to help manage costs and allocate them to those that use services. This approach has been mired in political push back and logistical challenges around how this would be done in a fair and equitable manner. As we move towards a “Pay for Usage” model in the cloud, these costs will be far easier to allocate back to those that use and hence IS will get a more accurate picture of costs of services and a far better allocation model.

This likely will not sit well with legacy users but the notion of “pay for usage” is so common place with Generation Z that this will be a virtual non issue. With this political hurdle out of the way, the focus can shift to more efficient use of IS resources and to ensure that businesses are getting value.

It is hard to argue with the value of using cloud services. At present there are the usual security and performance questions but over the next few years these concerns will be addresses and we will all have our heads in the clouds.

The new beast - hybrid IS and Business Person

Who is the future (IS) worker? And what skills will they need to bring to the table?

In my opinion the niche where people will have the most success will be with a hybrid of IS and business skills. There is no real debate that the world is increasingly becoming more data driven and the ability to turn data into actionable insights will become more in demand. So what does that mean? It means that workers will need to have 2 very key kills:

a) A deep understanding of the business and b) the ability to analyze data and derive insights.

This phenomenon, coupled with the cloud will allow Business Intelligence services to move closer to the business with IS once again acting as advisers, which is where BI needs to be currently in organizations. Unfortunately it gets stuck into an unnecessary tug of war between IS and the Business.

Bottom line: Business users will have to become more technically savvy as is articulated in Thomas Davenports “Keeping up with the Quants.”

Business Intelligence is weaving its way into our daily lives - it is the age of data.

Building on the above, on a daily basis we are increasingly faced with data that we use to guide our actions, personal or otherwise. Real time traffic signs that tell us how long it takes to get somewhere, integrated budgeting software in our banking site that monitor our daily spending and alert us to certain conditions that we are interested in and feedback about restaurants that we may want to have lunch at. These are just a few examples of where data is used daily to guide our decisions.

 Bottom line: Data and analysis are becoming a way of life and will continue to forge its way into the mainstream.

Project Management isn’t just for IT or Engineering anymore

Post written by Jason Z., Project Manager at Ideaca. Read more about project management on his blog: Unnatural Leadership.

As part of this month’s Ideaca blogging network challenge, we were tasked with discussing our thoughts on Emerging Practices.

One of my favorite quotes to reference from the The Project Management Body of Knowledge (PMBOK, pronounced pemmmmbock) is “As project management is a critical strategic discipline, the project manager becomes the link between the strategy and the team. Projects are essential to the growth and survival of organizations.” So, while operational duties are of very high importance to maintaining the forward momentum and revenue generation for a company, projects are strategic and help organizations react to changes in the external environment that may slow forward momentum and/or impair revenue generation.

Taking this as rote, one Emerging Practice that I am pleased to see is that more industries and functions – outside of Engineering and IT – are recognizing the need for project management:

• In the legal sector, project management has been a fairly hot topic since approximately 2010. It’s also getting more attention in law schools.
• Digital Ad Agencies position project managers to help their customers realize a marketing vision.
• The Human Resources designation – Certified Human Resources Professional (CHRP) - now has a focus on Project Management.
• Investment Banks have started hiring project managers to help manage deals.

So what does this mean for Project Management as a career? It means that effective Project Management is not just for IT and Engineering anymore. In fact, the rest of the organization is going to have to contend with:

• Increased workloads for Subject Matter Experts. If you know the organizational area, you must know how to manage the project to do something in this organizational area.
• Gone are the days of black box projects – clients are demanding more visibility into what is being delivered, how it’s being delivered, and how delivery is progressing.
• Organizations are demanding value from their staff’s time - projects are going to have to deliver more than a “thing.”
• Successfully implementing changes in an organization can no longer be ad-hoc, and to a lesser extent grassroots. Rather, efforts must be controlled activities.

This is both amazing, and troubling at the same time. It’s amazing because having proper control, visibility, and communication for organizations can return recognizable and material value. It’s troubling though, as many organizations may start expecting their people to be expert project managers without any proper training or experience (this link is a great discussion on LinkedIn, by the way).

If your organization is transitioning to more of a project focus, and you don’t have the time or desire to become a fully trained PMP, there are a number of ways to get up to speed on how to be effective:

• Hire a dedicated (or shared) Project Manager – This person should be able to apply project management best practices while you are focused on the subject matter at hand. If your department doesn't have the budget or enough work for a full time Project Manager, share the PM (both cost and time) with a different department.
• Mentoring – Junior PMs will often work with Senior PMs for mentoring, so why not do the same? Your company should have a PM for you to reach out to, or you can contact someone in your local PMI chapter.
• Training – Most colleges offer introductory PM training. In exchange for some of your time over a couple of weeks, you can get trained up on how to run a small project effectively.
• Reading – There are many great books available. One that I recommend is Project Management Lite: Just Enough to get the Job Done…Nothing more. Another, more detailed, is the big bible - Rita Mulcahy’s guide to passing the PMP on your first try. You don’t have to attempt the PMP, you just need to read this book.

Has your organization made the transition to more project-based initiatives?  How has it impacted you?  What have you learned?